You understand that turning customers into advocates is the clearest path to success. You believe any action that creates value for someone else is service.
You collaborate effectively with people of diverse backgrounds and cultures. You nurture and embrace differing perspectives to make better decisions.
You say what you think, when it’s in the best interest of the team, even if it is uncomfortable. You take smart risks and are open to possible failure.
You re-conceptualize issues to discover solutions to hard problems. You challenge prevailing assumptions, and suggest better approaches.
You keep us nimble by minimizing complexity and finding time to simplify. You learn rapidly and eagerly, contributing effectively outside of your specialty.
You make your colleagues better, inspiring others with your thirst for excellence. You care intensely about our members and Merchant North’s success.